Ready for the Hall of Fame?

I was just looking at the calendar yesterday and I realized that Baseball is just around the corner. Time goes by so fast. I was just getting over the last Super Bowl game and here we are dusting off third base.

Have you ever notice the similarity between a sports team and your “business team”? Hall of Famers are certainly measured by heart or grit, but they’re mostly measured by numbers and awards, and hardware. Such as 305 wins, two Cy Youngs, and a World Series championship. You guessed it, Tom Glavine, according to the Boston Globe. He had durability — only once on the disabled list, and that came at age 42 in his second stint with the Braves. For his 22-year career, Glavine averaged 15-10 with a 3.54 ERA. He also made 10 All-Star teams, made 30-plus starts 17 times, and pitched 200-plus innings 14 times. He won 20 or more games five times.

You know your team has heart and grit, you've seen it a number of times when a customer thanks you for meeting their expectations, or getting that delivery on time. But do they have the right “hardware”? By that I mean do they have the right tools to do the job, or are they working with outdated tools and technology?

If there was a Hall of Fame for telephone systems I am sure that TOSHIBA would be a contender. Last year alone TOSHIBA won to technology awards, the “2014 Internet Telephony”  Product of the Year and the TMC Customer 2014 Product of the Year Award. And 2013 was no exception:
VIPedge™
2013 Cloud Computing Excellence Award
Internet Telephony Magazine
IPMobility
2013 Excellence Award
TMCnet Customer Magazine
Call Manager for IP
edge
2013 CRM Excellence Award

Tom Glavine was once quoted by the Boston Globe…..“I’m not even sure I’d be drafted nowadays if I were a kid coming out of high school,” Glavine said. “We’re so into power pitchers now….” This got me thinking of organizations that have telephone technology that is not keeping up with today’s industry standards. I think a common thread that all Hall of Famers have is drive for continuous improvements. Always looking at where the competition is, and always looking for the edge over the competition.  Your organization could rank in the Hall of Fame with the a little heart and grit, and the right equipment.